Court jurisdictions faced processing backlogs in case correspondence and court order management due to disconnected systems and manual handoffs between CRM, document management, and case systems.
Cedarstone improved court order and case correspondence processing across Dynamics 365 CRM, SharePoint, and ECM platforms. The engagement managed multi-vendor delivery from SIT through UAT and into production.
30% improvement in case processing efficiency
This engagement demonstrates Cedarstone's ability to deliver structured transformation outcomes in complex environments — combining process expertise, stakeholder management, and delivery discipline.
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