A government regulatory body operated fragmented payment channels with no automated reconciliation pathway into its core finance system, resulting in significant manual effort and revenue leakage risk.
Cedarstone conducted end-to-end redesign of payment workflows across BPAY, CommWeb, and over-the-counter channels with full SAP FI integration. Our team produced BPMN as-is analysis, business requirements documentation, and GL mapping specifications to support implementation.
40% reduction in manual reconciliation effort
This engagement demonstrates Cedarstone's ability to deliver structured transformation outcomes in complex environments — combining process expertise, stakeholder management, and delivery discipline.
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